Job Code: O365 Admin
O365 Admin

Experience : 3-5 Years

Location : Pune

Job Description

  • Responsible for Messaging and Collaboration services administration and account maintenance.
  • Manage Office365 environment at L2 / L3 level. Should have understanding on different licenses in Office 365 and different type of admin groups.
  • Work on Severity 1 / Severity 2 / Severity 3 incidents and fix them ASAP
  • Manage service availability issues within the organizational span using ITIL processes and practices
  • Proven knowledge on O365 (Exchange Online, Sharepoint Online and SFB Online), Microsoft Exchange 2013 and Active Directory)
  • Troubleshooting and Configure Office 365 and Azure Active Directory sync issue
  • Must have supported large scale Exchange environments
  • Move mailbox between servers / stores / Create System policies /Create new routing groups
  • Good knowledge and experience in managing Issues with OWA, Active Sync, Outlook anywhere, Exchange Mailbox database.
  • Good Knowledge of SMTP/POP/IMAP protocols.
  • Troubleshooting Outlook connectivity issues.
  • Troubleshooting Offline address book issues.
  • Configuration of Exchange policies.
  • Capable of troubleshooting Exchange in case of disaster recovery situations.
  • Administering cloud-based messaging, collaboration and communication service platforms such as MS Lync
  • Strong understanding and experience with MS Lync and SFB
  • Troubleshooting complex enterprise level Lync / SFB application issues and outages

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O365 Admin - O365 Admin

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