Job Description

• Responsible for Messaging and Collaboration services administration and account maintenance.
• Manage Office365 environment at L2 / L3 level. Should have understanding on different licenses in Office 365 and different type of admin groups.
• Work on Severity 1 / Severity 2 / Severity 3 incidents and fix them ASAP
• Manage service availability issues within the organizational span using ITIL processes and practices
• Proven knowledge on O365 (Exchange Online, Sharepoint Online and SFB Online), Microsoft Exchange 2013 and Active Directory)
• Troubleshooting and Configure Office 365 and Azure Active Directory sync issue
• Must have supported large scale Exchange environments
• Move mailbox between servers / stores / Create System policies /Create new routing groups
• Good knowledge and experience in managing Issues with OWA, Active Sync, Outlook anywhere, Exchange Mailbox database.
• Good Knowledge of SMTP/POP/IMAP protocols.
• Troubleshooting Outlook connectivity issues.
• Troubleshooting Offline address book issues.
• Configuration of Exchange policies.
• Capable of troubleshooting Exchange in case of disaster recovery situations.
• Administering cloud-based messaging, collaboration and communication service platforms such as MS Lync
• Strong understanding and experience with MS Lync and SFB
• Troubleshooting complex enterprise level Lync / SFB application issues and outages

Apply Now, kindly share your CV at careers@softenger.com with subject as O365 Admin