Strive to Excel
At Softenger, we are committed to our motto “Strive to Excel” and we consider technology as lifeblood to bring incremental benefits to our customers.
We are technology enthusiasts totally given to exploring and learning new technologies, new processes and methodologies which will help us leverage our services to support our customers. Being a process oriented company, Softenger always adheres to frameworks like ITIL, Six Sigma, lean management to design, deliver, operate and manage services offered to the customers.
Our approach has always been to ensure value creation in every service we provide which has helped us grow with our customers. Our customers have also always applauded our focused and transparent way of working and our ability to deliver on SLAs and KPIs every time. Consequently, we enjoy long term mutually beneficial relationships with our customers.
At Softenger, we believe every customer is different and deserves an individualized solution. So we take efforts to identify gaps and understand the real pain points before designing the delivery model that will streamline, transition, transform and stabilize the operations.
Over the last two decades we have evolved and fine- tuned our services to meet the needs of our customers as well as the challenges in the market. Our approach is solution based while our suite of services is across verticals and inclusive of technological spread.
What We Deliver
- Datacenter services across a broad spectrum of technologies.
- Service Management for all components covered under ITIL
- Application Support and Maintenance services
- Implementation and optimization of third party tools
- Enterprise application testing services
- Virtualization, cloud and Automation services across multiple technologies
- Data Unification services
- Execution of Projects on datacenter technologies
What Makes Us Different
With two decades in the industry Softenger has a hard earned reputation in the industry. We are known for:
- Integrity in dealing with customers & employees
- Passion for service excellence
- Open communication
- Fast response to customer and employee needs
- Encourage Initiative and Innovation
- Delivery structure designed for effective resource utilization, eliminating person dependency, proactive resource planning and building capabilities that improve delivery experience of our customers.
- Customer centric approach which drives us to deliver efficiency in performance, risk diversity, value creation, and cost optimization. We see our customers as our partners and we take every effort to step into their shoes before designing any solution
- Ensuring successful engagements based on welfare of our employees, customers and company