Job Code: SG206
Security Engineer

Experience : 4

Location : Singapore

Security Managed Service: 
Incident Management: 
• Perform 2nd level technical support upon 1st level escalation for the technologies mentioned under “Other Relevant Skillset” 
• Perform escalation to internal product domain experts and external service provider (3rd party vendor) 
• Work with 3rd party vendor on resolution of the incident 
• Provide Incident Reports based on Severity. 

Configuration Management: 
• Perform regular configuration backup & restoration 
• Create and update device technical documentations 
• Update Security design documents 

Device Change Management: 
• Implement customer approved Change Request 
• Plan and coordinate device maintenance on necessary software patching and version upgrades. 

Monthly Report: 
• Generate and compile Monthly Report, and submit to customer 
• Address customer inquiries on Monthly Report. 
- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. 
- Plan, design, install, test & implement systems in accordance with specifications & service level. Where relevant, perform the necessary system programming 
& configuration. 
- Manage systems changes through change request process & provide status reports to the relevant parties. 
- Respond promptly to IT Security matters such as incident response, incident investigation, intrusion detection management and impact analysis. Provide timely status updates to relevant parties. 
- Conduct root causes analysis and implements pro-active measures. Monitor effectiveness of implemented measures. 
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. 
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. 
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. 
- Integrate security principles, methods, and techniques into the security management lifecycle. 
- Work together with the application, system and network project teams, where applicable, to establish a security baseline. 
- Identify IT security risks on an ongoing basis of the managed ICT infrastructure. 
- Ensure the management of ICT security systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable. (Applicable only to Engineer involved in operations). 
- Manage budget, resources, and schedule for security engineering activities. 
- Provide security-related advice to customers or project teams.

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