Automation Solution

automation solutions

Digital Transformation and associated software technologies have raised customer expectations for service performance, consistency and quality. We are in an era where IT is leading the charge to create innovations that will radically transform how companies are selling products and reaching customers. Moreover, businesses focus on responding faster when it comes on improving product quality, fixing issues, delivering customer service or even to market competition and trends. Automation simplifies human activities and reduces operational costs in the long run.
We are partnered with Ayehu NG, an intelligent IT Automation and Orchestration platform built for the Digital Era. This allows us to tailor our comprehensive offerings for ITPA and drive technology to optimally meet our customer needs. Serving the best IT Process Automation services, our teams can efficiently eliminate labor-intensive manual interactions, provide a consistent, reliable response to IT Infrastructure processes.
Softenger Automation Solution is one-stop solution that accelerates your IT Process Automation & Robotic Process Automation journey by providing a logical and simpler entry point into automation. Using our IT Process Automation services, you can reduce repetitive tasks, improve accuracy, solve problems quickly, improve SLAs and easily scale operations. We firmly assist you to create, implement, and manage the automation of manual tasks enterprise wide. A business can automate its processes and improve performance significantly irrespective to its size and nature.

Here are the key benefits of automating your business processes:

  • IT Process Automation reduces operative costs and increases both, speed and reliability of task implementation, development, and support.
  • Enhances work continuity and gratifies the demand for IT departments and computer systems.
  • It improves strategic analysis and streamlines the deployment of applications through automated job execution.
  • Eliminates manual execution of command sequences subjected to human error, increasing efficiency and productivity of the organization.
  • It enables visibility and control of all workflows and tasks, providing status reports of completed processes, in progress and upcoming tasks.
  • IT Process Automation supports both, local, virtual and hybrid environments in the Cloud, increasing the possibilities of management and process control.

Our Proficiency:

  • Codeless Workflow Design
  • High Availability and Scalability
  • Machine Learning Driven Decision Support
  • Seamless Integrations
  • Optimize processes by reducing 50% Ticket Automation
  • Accelerate Mean Time to Resolution (MTTR)
  • Maintain greater control over Infrastructure
  • Reduce workforce costs, Increase IT staff productivity, Improve SLA’s

Ayehu Next Generation GA version includes the following integrations:

  • ServiceNow
  • SolarWinds
  • BMC Remedy
  • IBM Tivoli
  • Emails (Office365, Exchange, Gmail, pop3, IMAP, and SMTP)
  • Text Messages
  • McAfee ESM
  • Active Directory
  • Amazon EC2
  • BMC Remedy force
  • CA Spectrum
  • Cherwell
  • Cisco
  • Everbridge
  • HP ArcSight
  • HP Operations Manager
  • HP Service Manager
  • Jira
  • Salesforce
  • SNMP
  • Virus Total
  • Slack
  • Splunk

Other Service Offerings

Automation-Solutions

IT INFRASTRUCTURE MANAGEMENT

We automate and boost IT Infrastructure to enhance productivity, reduce cost and support business transformation.

Software-Testing

SOFTWARE TESTING

We take complete responsibility of your project and provide a comprehensive suite of quality testing services.

Applicant Tracking System

APPLICANT TRACKING SYSTEM

We build technology-driven, process-approached application to maximize the efficiency in the entire recruitment process.

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